Showing Help Articles in the Managing Donations Category

Bulk Editing Payment Batch ID Number

Some organizations have a bookkeeper on staff, while others coordinate with an outside vendor. In either case, it can be tricky if the person who is entering donations into Donor Wrangler is not the same as the person who enters ...

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My Recurring Donation Payment Failed! Now What?

At times you may find that a recurring donation payment has failed. When a donor signs up for a recurring donation, from time to time a payment may fail. This can be for a number of reasons, not all of ...

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Cancel a Recurring Donation

At times, a donor may wish to cancel their recurring donation. There are two options to complete this task: Self-Serve Option for the Donor The donor can cancel a recurring gift themselves. Every receipt email that is sent for the ...

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Add a Campaign Thermometer (Progress Bar) to Donation Forms

When running a campaign with a target fundraising goal, it’s always a good idea to create a sense of urgency and provide clarity for how close you are to reaching your goal. As you get closer and closer, donors may ...

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Donation “Acknowledged To” Field

Gifts made in honor of, or in memorial of, someone are often brought about because the honoree is already a supporter of your organization. In addition to tracking the actual text of the honorarium (IE In Honor of Bob Adams), ...

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Reassign a Donation to a Different Donor Profile

When acknowledging a donor’s gift, it’s important that we are acknowledging the correct person or company. Often times, a donor who owns a business will give to the organization both personally and through their company. But what if we enter ...

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