My Recurring Donation Payment Failed! Now What?

At times you may find that a recurring donation payment has failed. When a donor signs up for a recurring donation, from time to time a payment may fail. This can be for a number of reasons, not all of which are obvious based on the message returned by Stripe. Failure Codes If a payment ...

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Cancel a Recurring Donation

At times, a donor may wish to cancel their recurring donation. There are two options to complete this task: Self-Serve Option for the Donor The donor can cancel a recurring gift themselves. Every receipt email that is sent for the recurring payments contains a link at the bottom where they can cancel the next payment ...

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Reassign Recurring Gifts to a New Form

If you’re taking advantage of the recurring gifts functionality of donation forms, you already know how convenient it is to capture sustaining gifts in support of your organization generally, or for a specific campaign. But what happens when you want to end a particular campaign, and want to stop updating and using the form that ...

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Add a Campaign Thermometer (Progress Bar) to Donation Forms

When running a campaign with a target fundraising goal, it’s always a good idea to create a sense of urgency and provide clarity for how close you are to reaching your goal. As you get closer and closer, donors may be more motivated to help fill that gap if they see that you’re only a ...

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How to Setup iATS Payments Integration

We’re now happy to offer integration with iATS Payments, a payment processor focused on non-profit organizations. Visit our blog post to find more information about them. If you are an iATS customer, you can enable the iATS integration and begin syncing any received payments from their platform, including their donation forms. Enabling the Integration On the Options page, ...

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Enable Chariot’s Donor Advised Funds

We are thrilled to announce that Donor Wrangler customers can now seamlessly accept Donor Advised Fund (DAF) donations. This is thanks to our new partnership with Chariot! This integration will help our customers tap into an estimated $234 BILLION of charitable assets available. For more information, please refer to this blog post. For information on ...

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