We’ve used our non-profit experience to build features that are easy to use and that help you get the job done. Over the years, user feedback has helped us to fine-tune and improve these features even more. Our goal is to have a strong set of core features, thus reducing complexity and cost for you.
From the basics of recording your donor’s contact information to sorting donors using custom tags, you can easily keep track of and organize all of your donors.
Enter donations quickly and consistently with our donation entry tool. Effortlessly set up fundraising campaigns and donation pledges.
Create custom reports on your donors, donations, payments, interactions, and volunteer data with ease. All reports can be exported or saved for later.
Use our mail-merge style template editor to create as many letter templates as you need, whether it be to acknowledge received gifts or make a year-end appeal. Letters can be printed for mailing or emailed.
Create secure donation forms that allow your donors to give one-time or ongoing, sustaining gifts. The information is entered directly into Donor Wrangler so you don’t have to spend time entering the gifts yourself.
Coordinate and manage your grant applications by creating workflows that involve multiple users, storing files. After a grant is awarded, log grant related expenses to make reporting easier.
Keep track of how many hours your volunteers have worked and create signup forms for special events with a large number of volunteer roles to fill.
Collaborate with your staff, board, or other individuals by creating user accounts with defined permissions, letting you control exactly what each account can see and do.
Create and send attractive marketing emails to your donors, all while complying with the CAN SPAM act.
Features beyond what are highlighted above include:
Unlike other platforms, you don’t pay extra for support. While email is the best way to reach us, you can also pick up the phone and give us a call. Reach us by going to the Contact page.
We know that non-profit budgets are tight--especially technology budgets. We provide you with a powerful tool at an affordable price, based on the size of your organization:
Base Service:
Restrictions:
Base Service:
Restrictions:
Yes! We’ve worked with our existing customers to migrate their data from a number of platforms, including CRMs not designed for non-profits, other donor management software, Quickbooks, and even a loose collection of Excel spreadsheets that needed reconciled. Whatever you’re currently using, we’ll work with you to get the data into Donor Wrangler once you’ve subscribed.
If you’ve taken the live demo for a spin and didn’t see the feature you were looking for, keep in mind that the demo account is somewhat limited in its functionality. If you set up a free trial, you will have full access to every feature.
We know that sometimes there is a feature you are looking for that really makes sense for your organization. If you haven’t found it in Donor Wrangler yet, let us know. We will either show you how to find it or work with you to make it possible. Please get in touch and ask for more information.
No, Donor Wrangler runs through your browser, so it’s accessible anywhere and on any device.
Absolutely not! We upgrade Donor Wrangler fairly frequently, with every user receiving the changes. Upgrades can include entirely new features, bug fixes, improvements to the flow of data entry, new reports, and more. When an upgrade is released, you will receive an email notification outlining the changes and new features. You can also check out previous product update announcements on our blog.
While we won’t make any promises, we will consider every feature request. If the feature is something that we feel everyone could use, we will likely develop it at no cost. If the feature is highly specialized and something that only you will use, we will consider the request and figure out how to best meet your needs. Please get in touch and let us know your feature requests, and we’ll let you know what we can do.
Nope! Support is included with your monthly subscription. We prefer for all initial support requests to come electronically (via direct email or built in support request forms in Donor Wrangler) if possible, as it’s much easier to reply with screenshots showing you what you’re looking for. However, you can also reach us by phone if need be, and we can schedule a screen sharing session as well. Note that Free accounts are limited to support via email only.
Keeping your data secure is very important to us. We take all of the standard precautions, such as using strong, unique passwords for every Donor Wrangler installation, utilizing SSL, and frequently updating the software that powers the service. Users may also enable Two Factor Authentication for additional security.
Backups are made 6 times daily, encrypted, and stored on a separate server. In the event of a total server failure, we can deploy a new server and restore backups within a day.
You also can backup your data at any time by running reports, including every column available, and exporting the data to CSV or XLS. Your data will never be held hostage by us.